Customer Support

Every company involved in the business of selling a product or service has to ensure to provide its customers a strong customer support team to resolve all their issues, lodging all their complaints and grievances and providing them a solution for the same to ensure future assistance. MyPrepaidCenter proudly boasts about its immensely efficient customer support team. The team is very people-friendly and makes sure to appreciate all the suggestions, feedback, and complaints that the user has with regard to MyPrepaidCenter. The team is well-trained and qualified to provide a satisfactory response to every question put forth to them by the user. The company has around-the-clock 24×7 customer service.

Here Are The Contact Details To Get In Touch With The Customer Support Team At MyPrepaidCenter:

Various modes to contact the customer support team.

  • Calling:
  • For American Express cardholders (the USA only) – 888-900-2347
  • For when the card is stolen – 877-227-0956
  • Visa Cardholders (the USA only) – 877-610-1075
  • Visa Cardholders (Present outside the USA) – 801-214-8892
  • MasterCard Cardholders (USA and Canada only) – 888-371-2109
  • MasterCard Cardholders (Present outside the USA and Canada) – 339-234-6415
  • Discover Cardholders (the USA only) – 888-842-0336
  • Discover Cardholders (Present outside the USA) – 801-744-9918
  • Mailing them on their official address:

The cardholders can write a post to the official address of MyPrepaidCenter which is –
State Highway 121 BYP
Suite 200 Lewisville, TX 75067

Here Are Certain Things You Can Do Yourself By Visiting The Online Portal Of MyPrepaidCenter:

  • If you have not activated your card yet, you can do the same by visiting and filling out the section names “Activate Card,” followed by providing other essential details.
  • You can have the list of places where the card is accepted by logging in to the online portal and clicking on “Card Features.”
  • Check the remaining balance of your card by clicking on “My Card.” It is pertinent to note here that if a transaction is made, which has a value higher than the balance, the same shall be declined.
  • You can effortlessly check the due payments on this portal.
  • You can access the Monthly Transaction Statement to know the payment history associated with your card and manage the account accordingly.
  • If you wish to change the PIN, the same could be done with the help of the online portal as well.

Rest assured, the support team of MyPrepaidCenter is one of the most efficient and welcoming. It will make sure that all your issues are resolved, and guidance is assured. So, go ahead and enroll yourself to the services of MyPrepaidCenter today!